Virgin Casino Review

10 votes
Gamesys, NetEnt, IGT (WagerWorks), WMS
Deposit Methods:
Neteller MasterCard Skrill Online Bank Transfer Cash at the Tropicana Casino cage Visa 7-Eleven’s PayNearMe Instant e-checks
Casino Type:
Instant Play, Mobile
Euros, British pounds sterling, US dollars
Gibraltar Regulatory Authority, UK Gambling Commission


Based in New Jersey, Virgin Casino was launched in 2014 and is operated under the Tropicana Atlantic City Internet gaming license. The site is operated by Gamesys, the company that also acquired the assets of Virgin Games in 2013 and is known to the pioneer of JackpotJoy, Britain’s largest online bingo site. 

The new transformation saw the platform amass lots of fans. Their platform is user-friendly with amazing graphics and visuals, and the slots do not need any download since they are accessible through any web browser. The site uses WMS, IGT, and Gamesys among other software to ensure that you can access your favourite game instantly on Mac, or PC or even your mobile device. 

It is licensed and regulated by the UK Gambling Commission and also has a license from the government of Gibraltar. 


Virgin Casino is powered and run on Gamesys software. Since 2001, Gamesys software has been a reliable platform utilized by the various betting sites. Punters also have access to Virgin Casino games from other developers such as NetEnt, IGT and WMS.

Punters are offered various types of content ranging from entertainment slot library to top hits such as Cleopatra and Family Guy by IGT. For those who are in love with table games, the platform offers 15 table games including single deck and multi-hand Blackjack, high Stakes Roulette, and main poker variations which include Caribbean Stud and Three Card. 

Available Games

At Virgin Casino, you will have the access to over 167 slots games. There are also more than 20 other games which include video poker, keno, blackjack, and table games.

  • 90 ball bingo
  • Craps
  • Hi-Lo
  • Pai gow
  • Two variations of keno
  • Baccarat
  • Three variations of roulette
  • Six variations of blackjack
  • Six video poker games
  • 171 slots.

Regardless of your taste, there is something for you at Virgin Casino. Although the selection of pokies is quite limited, you will have a chance to explore some of the top titles from reliable developers such as NetEnt, Barcrest, Blueprint Gaming, IGT, and WMS Gaming.  Some of the in-demand options on this platform include King of Slots, Secrets of the Phoenix, Da Vinci Diamonds, Cleopatra II, Zeus III, and Siberian Storm. 

Offers, Bonuses, and Promotions

Virgin Casino has various welcome bonuses, but they are different from others in the market. They do not have exciting money offers, but instead, you will be offered 30 free spins on its most popular jackpot game known as Double Bubble. However, to secure this Virgin Casino bonus, you are required to wager AUD 10 before its activation. After receiving the bonus, you can only utilize the free spins within 30 days from the sign-up day. 

Better yet, they offer cash back on any losses you make during the first week which is a great deal if you are a newbie. Here you are compensated up to AUD 100 for any loss you incur which means that if your deposit AUD 100 or more, and loss all the money, you will be compensated your first AUD 100 in the loss.

Some of the Virgin Casino promotions include a bonus of 200% up to AUD 200 and 21 free spins when you play Secrets of the Phoenix, and this is part of the welcome Virgin Casino bonus. In this promotion, the bonus uses the standard offer structure where the funds are locked from the moment the initial deposit is made until all the wagering requirements are met. There are no limitations on the maximum bet and maximum wins on either the free spins or deposit offer.

The platform also has a refer-a-friend program where when you refer a friend you get an affiliate AUD 50 offer, and your friend will also get AUD 10 as well. Other Virgin Casino promotions include vacation giveaways, a Virgin Casino promo code of 30 Bucks, community jackpot, redeem V* points, and daily/weekly promotions. 

Safety, Security and Fairness

Whether you are betting from the mobile phone or computer, you don’t have to worry about your identity or financial information since Virgin Casino guarantees top-security. It has an enterprise-level security protocol, and to ensure maximum security the platform uses SSL encryption when handling sensitive data such as credit card numbers, personal information, passwords, and financial data. This ensures that this information is not accessible to third parties. 

Better yet, the site is linked with Responsible Gambling sites such as Gamble Aware and Problem Gambling. They also have incorporated settings to help manage your site and money such as deposit limits and set time reminders. Overall, the site takes the responsibility to ensure that the it is safe and secure. 

In terms of fairness, the site is certified by eCOGRA which means that the pokies and the Random Number Generator at Virgin Casino are tested regularly to ensure total fairness and honesty. This guarantees that the wins and losses are not rigged and the quoted RTP is completely true. The platform is also licensed by the UK Gambling Commission and Gibraltar Gambling Commissioner which are the top European regulatory bodies.  

Deposits and Withdrawals

When you make the first application, Virgin Casino verifies your details and geographic location. You will then be notified to make your deposit. AUD 10 is the minimum amount to deposit, and the maximum amount depends on the banking option. 

Deposits Methods:

  • Neteller
  • MasterCard
  • Skrill
  • Online Bank Transfer
  • Cash at the Tropicana Casino cage
  • Visa
  • 7-Eleven’s PayNearMe
  • Instant e-checks.

Withdrawal Methods:

  • Check by mail
  • Bank transfer
  • Neteller/Skrill.

In terms of payout speed, the Virgin Casino withdrawal time from most online reviews outline that Neteller is the fastest since you can have up to 12 hours to receive your winnings. 

The minimum amount you can withdraw when using Check by Mail is AUD 20. On the other end, Bank Transfer is only applicable to withdrawal if you deposited using e-Check

Is Virgin Casino Mobile Friendly?

Mobile compatibility of a site is another aspect that you should always check whenever you are choosing the best online gambling site. This is so because it allows you to play your game without the need to log in to your computer. 

This platform has ensured they deliver this convenience through their Virgin Casino mobile app which compliments the desktop counterpart. It comes in a magnificent design and interface is smooth and offers seamless gameplay. 

What makes the experience with the mobile app better is the fact that you can access almost all the slots since the desktop slots of the casino are not many either. You have the option to choose from top slots, table games, live casino, poker, and bingo. All which you can play on the move!

Customer Care

In any casino review, customer service is one of the elements that determine the reliability and rating of a gaming platform. Virgin Casino is among the casinos that ensure you have an easy time when on the platform. First, they have a FAQs section which provides a comprehensive guide which covers most of the basic questions and outlines practical solutions.  

For further queries, you can reach their 24/7 customer support via live chat, email, telephone (between the hours of 9 a.m. and 11 p.m., seven days a week) or through their toll-free phone number (844) 737-7616. The team is friendly and always willing to go the extra mile to make sure you have an easy time while on the site. 

Final Word

Although Virgin Casino has a limited number of slots compared to its competitors, they ensure that the pokies are the best offered by renowned developers such as IGT, WMS, and NetEnt. Even better, these slots are mobile compatible, and you can also make deposit and withdrawals on your phone. Their website has an easy interface and should you have any issues, their customer support is always available 24/7. 

From the Virgin Casino review above, this site will give value for your money since regardless of what you like to play, you will find something that will suit your budget.

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Jan Rek
Jan Rek

Jan Rek is a modern gambling guru. If you want to be before anyone else and receive the crackajack bonuses and promotions, his easy-to-understand reviews will definitely capture your attention.